Preston House Care Home

Very disappointed. The first year my dad was treated well, hence two stars, but the final six months couldn't have been more different. Good staff left and his care went with them. Missed medication, medication spat out, regularly having …

My grandad spent his last few weeks of life within Preston house and I can’t thank the staff enough for the exceptional care they provided for him and still currently my gran. They went above and beyond to make sure both my gran and grandad …

We went into the home to visit our mum, two caseworkers were in the kitchen with some other residents who were sitting with tea/coffee, as we turned towards our mum's room, suddenly the "caseworkers" had to go change mum before letting us …

9 days my mum stayed in this place. She had delirium and they couldn't cope with her anger issues and evicted her on the pretext of a urine infection. Mum only had top teeth and the food they gave her she couldn't chew. She was left …

Place smell of pish, high turnaround of staff. My daughter went to visit nanas at 2pm, she was still in bed lying in her own pish. Mum had to go in here to b assessed a few years ago, she is an alcoholic they gave her alcohol.The then …