Frequently Asked Questions

Care Seeker frequently asked questions.

Q: What is thecarefinder.co.uk?

A: Thecarefinder.co.uk is a website that provides information about care homes in the United Kingdom. It allows users to search for care homes based on location, type of care, and other criteria, and provides detailed information about each care home, including facilities, services, and experiences.

Q: How can I use thecarefinder.co.uk to find a care home?

A: To find a care home on thecarefinder.co.uk, simply go to the website and use the search function to enter your location and any other relevant criteria. You can also browse care homes by region or type of care. Once you have found a care home that you are interested in, you can view more detailed information about the home including photos, facilities, services, and experiences.

Q: What types of care are available on thecarefinder.co.uk?

A: Thecarefinder.co.uk lists care homes that offer a wide range of care services, including residential care, nursing care, and respite care. You can use the search function to filter care homes based on the type of care they offer. E.g. dementia, medical condition etc.

Q: How can I contact a care home listed on thecarefinder.co.uk?

A: Each care home listed on thecarefinder.co.uk has a detailed profile page that includes contact information, such as a phone number and email address. You can request this information to get in touch with the care home directly to ask questions or arrange a visit. These will be shown to you once requested.

Q: How can I leave a review of a care home on thecarefinder.co.uk?

A: To leave a review of a care home on thecarefinder.co.uk, simply go to the profile page for the care home and click on the “Write a review” button. You will only be able to do this if you have previously enquired about this home. You will be prompted to enter your review and rate the care home based on various criteria, such as the quality of care, facilities, and value for money. Your review will be published on the care home’s profile page once verified for other users to see.

Q: Can I use Care Finder to find care homes with a specific CQC rating?

A: Yes, you can use the advanced filter option to search for care homes with a specific CQC

rating. Simply select the rating that you are looking for, and Care Finder will show you a list of care homes that meet your criteria.

Q: Can I use Care Finder to find care homes with funding options that I am eligible for?

A: Yes, you can use the fine tune results option to search for care homes that offer funding options that you are eligible for. Simply select the funding options that apply to you, and Care Finder will show you a list of care homes that meet your criteria.

Care Provider frequently asked questions.

Q: What is the signup process to become a provider on thecarefinder.co.uk?

A: To sign up as a provider on thecarefinder.co.uk, please visit Provider Signup page and fill out the necessary information, including the name of your care home. Select your care home from the autofill options that appear, provide the care homes contact phone number, and enter the primary email address for the care home. Once you complete these fields, click on the “Sign Up” button. You will receive a confirmation code via both the provided phone number and email address, which you will need to enter to complete the registration process. If you encounter any issues during the signup process, you can contact thecarefinder.co.uk via email for assistance.

Q: I can’t find my care home on thecarefinder.co.uk, what should I do?

A: If you can’t find your care home on thecarefinder.co.uk, please check that you have entered the correct name and location. If you still can’t find your care home, please send an email to request assistance. The team at thecarefinder.co.uk will do their best to help you find your care home or add it to the website if it is not already listed.