Hay House
Hay House is a nursing home in Broadclyst, near Exeter, and part of the BN Care Group. It sits in a Georgian building with extensive gardens and open countryside around it. Inside there are lounges, dining areas and a conservatory, and a lift serves all floors. Residents are encouraged to personalise their rooms so the place feels familiar. The home provides nursing care, dementia care and elderly care, with an individual assessment before admission, a care plan covering things like mobility, medication, sleep, food and relationships, and ongoing review once someone has moved in. There is an appointed activity coordinator who plans a daily programme, and activities include exercise and movement, quizzes, bingo, arts and crafts, cards, music, gardening, visits from local animal sanctuaries and links with nearby schools, plus birthdays and seasonal celebrations. A qualified cook prepares meals using locally sourced seasonal ingredients, with a choice of dishes, snacks and refreshments through the day, and cover for a range of dietary requirements; the home holds a five-star food hygiene rating. Hairdressing can be arranged in a resident's own room, along with chiropody, a visiting optician, newspaper deliveries and help with medical appointments, some at extra cost. Local shops and the post office are a five-minute walk, and a GP surgery is about five minutes by car.
Summary
- CQC Rating: Good
- Type: Nursing
- Size: Medium (30 to 60 beds)
- Price: From £1,400 per week
- Bed Availability: 31 beds — contact for availability
- Location: Exeter, EX5 3JL
CQC Inspection Ratings
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Who This Home Cares For
- Caring for adults over 65 yrs
- Dementia
- Mental health conditions
- Physical disabilities
Regulated Activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease disorder or injury
- Diagnostic and screening procedures
Facilities
- Family Room
- Hair and Beauty Salon
- Gardens
- Wifi
- Quiet Area
Care Provided
- Mental Health
- Learning Disability
- Dementia
- Physical Disability
Quick facts & FAQs about Hay House
What type of care does Hay House provide?
Hay House is a nursing home in Exeter. It supports people needing mental health, learning disability, dementia, physical disability care.
What is Hay House's CQC rating?
Hay House has a CQC rating of Good. The Care Quality Commission is the independent regulator of health and social care in England, rating services as Outstanding, Good, Requires Improvement or Inadequate after inspection.
Hay House reviews: what do families say?
I cannot recommend this home enough. All the staff are lovely, home is very clean and residents are always treated with the upmost respect. My Mum is a resident here and she loves it, everyone has made her feel very at home and all her needs cared for.
The team at Hey House are first class in their care, compassion and thoughtfulness in looking after my Aunt. Patient, attentive and always with a smile I feel totally assured that my Aunt is in the best place with her happy, safe and career for. The place is spotless and Tina’s cakes are delicious too!
Love visiting this care home in Devon. There’s nothing like it for it’s care, calm and outdoor space.
Where is Hay House?
Hay House is located at Broadclyst, Exeter, EX5 3JL.
How do I contact Hay House?
You can contact Hay House using the enquiry button on this page to ask about availability, arrange a visit or request more information. The phone number at the bottom of this page is CareFinder's helpline, not the number for Hay House.
